Privacy at AutoBud.

What you share with us

Our enquiry form asks for your name, a phone number or email address, and your message. An enquiry from a vehicle page also identifies that car. If you request a viewing, we also collect your preferred date and time so we can arrange it with you. Please only include information relevant to your enquiry, and avoid sending identity documents or payment details through this form.

How we use it

We save your enquiry in AutoBud’s staff system and send an email notification to our sales inbox. Authorised staff use it to reply, discuss the vehicle and arrange a viewing. Submitting an enquiry does not subscribe you to marketing emails.

Website activity

We count vehicle-page views and taps on the Call and Text links to understand which cars attract interest. These counts are grouped by vehicle and day. We do not add your name, contact details, enquiry message, a visitor identifier or browsing history to those counts, and we do not use advertising cookies for this measurement. We respect your browser’s Do Not Track and Global Privacy Control settings for these activity counts. Saved enquiries are counted separately from our enquiry records.

Our hosting services process technical information, such as IP addresses and request logs, to deliver and protect the website. We also use a temporary in-memory check to limit repeated activity requests; it is not saved in our activity reports.

Storage and service providers

We use Google Cloud and Firebase to host the website and store enquiries, and Mailgun and our email provider to deliver enquiry notifications. These services may process information in Australia and overseas. Access to enquiry records is restricted to authorised staff and the services needed to operate AutoBud. We retain records while needed to handle enquiries, manage our business and meet applicable record-keeping obligations.

If you choose Call, Text or a map link, your phone, messaging or map provider handles that action under its own privacy terms. A Call or Text tap does not automatically place a call or send a message.

Access, corrections and questions

Contact us if you want to ask what information we hold about you, correct it, request deletion, or raise a privacy concern. We may need to verify your identity, and some business records may need to be retained.

Email sales@autobud.com.au or call 0426 729 748. Please describe your request so we can respond.